The Colomboni Family welcomes you to the Imperial Hotel

We are delighted to offer you a guide to our services during your stay at our hotel. Please do not hesitate to contact us any time you require help.

Download the menu of the day >
Download the beach menu >

Air conditioning

Climate control is centralized.
Each room features individual control for speed and on/off.
Should you require any assistance, please contact Reception.

Bar

Situated in the basement under Reception and open daily from 7 am to 12 midnight.

Beach

Private and included in half and full board rates.
Each room has its own umbrella bearing the same number.
Our beach staff is at your disposal for any necessity.

Bicycles

Some bicycles situated outside the bar can be borrowed free of charge.
More bicycles are also available for daily and weekly rent.
For information please contact Reception.
Baby seats are also available.

Breakfast

Breakfast is usually served at the bar and in the garden in front of it, from 7.45 to 10 am.

Check-out time

Our standard check-out time is 10 am. Should you wish to keep your room after this time, every effort will be made to accommodate your needs: please contact Reception. In any case we will be glad to store your luggage until your departure.

Distances

Hotel – Downtown: 2 km
Hotel – Train Station: 2 km
Marotta – Senigallia: 10 km
Marotta – Fano: 12 km
Marotta – Corinaldo: 19 km
Marotta – Mondavio: 22 km
Marotta – Pesaro: 26 km
Marotta – Ancona: 40 km
Marotta – Urbino: 54 km
Marotta – Frasassi: 63 km
Marotta – Loreto: 69 km
Marotta – San Marino:70 km
Marotta – Gubbio: 80 km

Doctor

Medical assistance for tourists is available around the clock. Should you require medical assistance in the Hotel, please contact Reception.

Do not disturb

To be certain that you are not disturbed while resting, please hang up the “Do not disturb” card outside your door.
However, please remember to remove the “Do not disturb” card or turn it to the “Please make up the room” side.

Extras

All extras (beverages, bicycles, bar) can be charged to your bill.

Fax

Please hand over to Reception for transmission.

Florist

Please contact Reception for assistance.

Fire

For personal safety, please refer to the “Emergency fire procedure” section in this directory.

Laundry and dry cleaning

Daily external service available, except on Sundays and Holidays. Laundry bags are placed in your wardrobe. The articles received before 10 am will generally be returned after two days. Please contact Reception if you need a faster service.

Library

The books in the lobby may be borrowed. Please contact Reception.

Lunch and dinner

The Restaurant opens at 12.45 pm for lunch and at 7.45 pm for dinner.
You will find our daily menu pinned up beside the lift.
The guests with half or full board accommodation may order their meals at breakfast.

Mail

A mail box is placed under the keys beside the Reception desk.
Outgoing mail is collected daily.
Any incoming mail or messages will be left in your key pigeon hole.

Newspapers

We will be glad to order and deliver your favourite newspaper.

Pharmacy

In Downtown Marotta two pharmacies are open mon-sat 9 am-1 pm and 4-8 pm.
Please ask Reception about the nearest pharmacy open at night or on holidays.

Payment

Credit cards accepted: VISA, MASTER CARD, AMERICAN EXPRESS, MAESTRO, EUROCARD.

Parking

Parking is free of charge.
Should you not find a place, you may leave your car keys at the Reception. We will see to parking your car as soon as a place is left free.

Pillows and blankets

An extra pillow is placed in your wardrobe. Should you need more, please ask Housekeeping or Reception.

Public transport

In the lobby you will find the major transport timetables. For further information please contact Reception.

Safe

Your room is equipped with a safe free of charge which you will find in the wardrobe.
The Hotel cannot be held responsible for valuable items left in the guest’s room.

Swimming pool

This is open free of charge from 8 am to 7 pm.

Telephone

Direct outside line by dialling “0” before the number. (e.g. 0 0044 721….).
Reception/Operator: dial “9”.
Room to room calls: please contact the Operator.

Television

A TV channel list is placed beside your TV set.

Tourist info and shows

Brochures and travel guides are available in the lobby.
We will be pleased to help you with the choice of an itinerary and make necessary arrangements.

Typical products

Typical products from the region may be bought directly at the Hotel. Please contact Reception a few days in advance in order to guarantee the availability of what you require.

Wake up call

Please contact Reception.

Instructions in the event of fire

For your safty may we offer the following suggestions:

Precautions

  • Get familiar with our safety procedures.
  • Locate the fire exits.
  • Do not smoke in bed.
  • Do not carelessly toss lit cigarettes into bins.
  • Do not use different hairdriers or irons from those in your room.

In case of fire

  • Stay calm.
  • Notify the Operator(“9”)immediately.
  • Touch your guest room doorknob: if hot, DO NOT OPEN.
  • Apply a wet cloth over nose and mouth.
  • Keep yourself wet.
  • If you leave your room proceed to the nearest fire exit.
  • Stay beneath any smoke by crawling if necessary.
  • DO NOT USE THE ELEVATOR.
  • Go downstairs and out of the building by using the fire exits.
  • Close all doors behind you.

If you cannot go down, go back to your room and notify someone of your presence in the room.